The University of Massachusetts Amherst

UMass Donahue Institute

Nonprofit Sustainability Center

Our Services

We design services around the four characteristics of resilient organizations, offering customized support for nonprofit organizations, funders, and collaboratives alike:

Vision – We help organizations clarify direction, prepare for uncertainty, and prioritize what matters most.

  • Scenario Planning – preparing for multiple future possibilities
  • Strategic Planning – setting mission, goals, and priorities
  • Sustainability Planning – preparing organizations to adapt and advance critical outcomes despite changing circumstances
  • Leadership and Board Development – strengthening governance and leadership capacity

Engagement – We support organizations to mobilize communities, cultivate partnerships, and foster trust to advance shared goals.

  • Community Engagement Strategy – planning and structuring ongoing involvement of stakeholders
  • Community Mobilization & Organizing – equipping groups to take collective action
  • Partnership & Coalition Building – designing, launching, and supporting multi-partner efforts
  • Facilitation & Convening Services – leading community conversations, dialogues, town halls, cross-sector meetings
  • Strategic Communications – message development, storytelling, alignment of voice with mission
  • Public Relations & Marketing – media outreach, campaigns, brand visibility
  • Stakeholder Mapping & Analysis – identifying, understanding, and engaging key partners and audiences
  • Leadership & Community Voice Development – building the capacity of community members to participate and lead

Impact – We transform evaluation into a learning process – empowering organizations and funders to adapt, improve, and demonstrate success.

  • Program Evaluation – assessing the effectiveness of programs and services
  • Participatory Evaluation – engaging in community- and participant-led evaluation
  • Impact Evaluation – measuring long-term outcomes and community change
  • Dissemination of Findings – sharing results through reports and presentations

Resources – We support organizations to align funding strategies with mission and long-term outcomes, helping ensure progress endures.

  • Accelerated Sustainability Planning – developing strategies to address urgent funding challenges and advance long-term funding stability 
  • Funding Model Review – assessing and strengthening revenue structures
  • Grant Development Support – training, coaching, and feedback for grant development
  • Major Donor Cultivation – building skills to identify and engage donors
  • Fundraising Activities – advising on strategy and effectiveness of fundraising activities and events

Note: NSC builds the capacity of nonprofits to secure and manage resources. We do not typically run fundraising campaigns or write grants on behalf of clients; instead, we train, coach, and advise so organizations can sustain their own fundraising capacity over time.

Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

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UMass Donahue Institute

University of Massachusetts Amherst

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

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