The University of Massachusetts Amherst

UMass Donahue Institute

Job Opportunities at UMass Donahue Institute

Thank you for your interest in employment with UMass Donahue Institute.

We are committed to justice, diversity, equity, inclusion and belonging for all, and we believe this commitment improves our work, our workplace and our communities. We are committed to hiring and supporting staff who reflect the communities we work with and are impacted by our work.

Senior Research Analyst, Applied Research and Program Evaluation (Shrewsbury, MA)

The University of Massachusetts Donahue Institute (UMDI) Applied Research and Program Evaluation (ARPE) group partners with organizations across multiple sectors to develop and implement utilization-focused studies that address public health, human services, and educational policies and initiatives. Our philosophy reflects a rigorous but practical orientation, believing that research is most meaningful when findings can be applied to public benefit. We also believe that evaluative work is a key driver in advancing equity and strive to utilize culturally responsive and equitable evaluation practices in all of our work. To this end, we are actively working to engage a diverse team of researchers that is reflective of the communities served by the programs we study.

Senior Research Analysts will have proven experience implementing research projects in a professional setting, as well as maintaining positive client relationships. They should be skilled in developing appropriate qualitative and quantitative research methodologies, as well as providing technical supervision to Research Analysts and student Research Assistants assigned to their projects.  Typically, Senior Research Analysts work collaboratively under the direction of a Research Manager, Senior Research Manager, and/or the business unit’s Director.

ARPE Senior Research Analysts support the work of their business unit through project management assistance, conducting literature reviews, and implementing data collection and analysis plans. The position may entail significant writing duties and some independent project and task management.  Specifics of the role may vary depending on the needs of the project(s) to which they are assigned. 

Learn more about and apply for this position.


Career Specialist, MassHire Greater Brockton Career Center (Brockton, MA)

The MassHire Greater Brockton Career Center is a non-profit One-Stop Career Center that is managed by the University of Massachusetts Donahue Institute (UMDI) and is overseen under charter with the MassHire Greater Brockton Workforce Board. The MassHire Greater Brockton Career Center is located in downtown Brockton and provides employment and training services to businesses and job seekers. 

The Career Specialist provides intensive direct services to qualified job seekers through job counseling, workshop instruction, networking, and coordination of outside services to ensure job seekers are prepared to meet the needs of area businesses and are able to find employment in local demand industries. The Career Specialist’s primary duty is the performance of work directly related to the business of serving MassHire customers, specifically acting as adviser and counselor in matters relating to their job search, access and eligibility to Federal Title 1 Workforce Innovation and Opportunity Act (WIOA) services, and Unemployment Benefits. The focus is on ensuring that job seekers have information, training, and skills required to meet the demands of area businesses and to facilitate job-seeker access to local employment opportunities.

The Career Specialist works as part of a team to develop and foster opportunities for individuals at all levels of skill and experience. They provide career services that motivate, support, and empower customers. Career Specialists perform their work as a part of an integrated, multi-agency team; required to cross-train with partnering agencies in order to ensure customers have the broadest possible access to necessary resources.  This position must fulfill robust data entry and reporting requirements on program activities, meeting the standards of the U.S. Department of Labor validation review.

Learn more about and apply for this position.


Webinar and Event Producer, Program Management and Fiscal Operations (home office with travel)

The University of Massachusetts Donahue Institute (UMDI) is a public service, outreach, and economic development unit of the University of Massachusetts, providing government, business, and non-profit organizations with effective solutions in the areas of research, organizational development, training, and technical assistance through its 9 distinct business units. UMDI has a budget of approximately $23 million per year and employs approximately 130 full-time professional employees, and 50 part-time, seasonal, and graduate student employees.

The University of Massachusetts Donahue Institute’s Head Start Program Management and Fiscal Operations (PMFO) business unit, funded through the Office of Head Start National Training and Technical Assistance System, works closely with OHS to ensure that all Head Start/Early Head Start grantees have access to current, high quality and evidence-based information, resources and TTA to support program management, leadership, governance and fiscal operations. PMFO provides essential program and financial management resources to Head Start governing bodies, leaders, grantees, and delegate agencies. The provision of these resources requires partnership with sub-recipients, consultants, and vendors.

The Webinar and Event Producer will ensure all technical logistics are prepared and implemented for webinars, along with knowledge management of collected webinars’ attendances registration, statistics, speakers’ and participants’ preparation, feedback. The Producer will ensure webinar recordings and materials are published as agreed via approved portals; and work with content specialists and other members of the PMFO product development team responsible for each webinar’s learning content. The Webinar and Event Producer will be a highly resourceful team player, who is comfortable working in a fast-paced environment, often under pressure, while remaining flexible, proactive, and efficient. The individual must take initiative in exploring innovative practices and platforms to meet shifting training needs, possess strong administrative and organizational skills, and the ability to balance multiple priorities. The individual must exercise good judgment in a variety of situations and utilize strong written and verbal communication skills. This position may support other UMDI Business Units with webinar production.

Learn more about and apply for this position.


Real Property Facilities Analyst (New York City, NY), Head Start National Center on Program Management & Fiscal Operations 

The University of Massachusetts Donahue Institute (UMDI), has been tasked to: (a) help increase capacity for the Office of Head Start (OHS) Regional Offices (RO) in the determination, tracking, and management of the federal interest in Head Start (HS) and Early Head Start (EHS) grantee facilities nationwide; and (b) provide technical assistance in the funding of safe and healthy facilities for HS children through the Real Property Facilities Initiative (RPFI). The Real Properties Facilities Analyst (RPFA) will work with Regional Office federal staff in the creation of processes that will enhance their capacity to manage facility actions and enhance systems across the twelve OHS regions.  Since services are provided nationwide some travel is required for this position.  The RPFA will be located at the assigned Regional Office and be responsible for coordinating Regional facilities technical assistance activities and supporting the development of training processes, materials and resources within the scope of the RPFI. The RPFA will interface and communicate regularly with federal staff, UMDI, Community Development Institute (CDI) and the National Center on Program Management and Fiscal Operations (NC/PMFO) management staff. Primary direction for day-to-day activities will be provided by the position’s immediate supervisor.  Guidance and direction for RPFI project objectives and deliverables will be provided by the RPFI Leadership Team. 

Learn more about and apply for this position.


Real Property Facilities Analyst (Chicago, IL), Head Start National Center on Program Management & Fiscal Operations

The University of Massachusetts Donahue Institute (UMDI), has been tasked to: (a) help increase capacity for the Office of Head Start (OHS) Regional Offices (RO) in the determination, tracking, and management of the federal interest in Head Start (HS) and Early Head Start (EHS) grantee facilities nationwide; and (b) provide technical assistance in the funding of safe and healthy facilities for HS children through the Real Property Facilities Initiative (RPFI). The Real Properties Facilities Analyst (RPFA) will work with Regional Office federal staff in the creation of processes that will enhance their capacity to manage facility actions and enhance systems across the twelve OHS regions.  Since services are provided nationwide some travel is required for this position.  The RPFA will be located at the assigned Regional Office and be responsible for coordinating Regional facilities' technical assistance activities and supporting the development of training processes, materials and resources within the scope of the RPFI. The RPFA will interface and communicate regularly with federal staff, UMDI, Community Development Institute (CDI) and the National Center on Program Management and Fiscal Operations (NC/PMFO) management staff. Primary direction for day-to-day activities will be provided by the position’s immediate supervisor.  Guidance and direction for RPFI project objectives and deliverables will be provided by the RPFI Leadership Team. 

Learn more about and apply for this position.


Student Research Assistant, Applied Research & Program Evaluation (Hadley, MA)

Position type: Hourly
Campus: University of Massachusetts Donahue Institute (UMDI)
Department: Applied Research and Program Evaluation (ARPE)
Primary Work Location:
100 Venture Way, 3rd Floor, Suite 5, Hadley, MA 01035
Normal Work Schedule: This is a part-time position (10-20 hours/week) for the 2021-2022 academic year with the opportunity for work over the 2021-2022 winter break.

Job Summary:
The University of Massachusetts Donahue Institute (UMDI) Applied Research and Program Evaluation (ARPE) business unit provides research services to a broad client base in the education, community health, and human services sectors. Our research blends quantitative and qualitative methods to deliver findings that help our clients determine needs, assess outcomes, and identify opportunities for improvement. We believe that evaluative work is a key drive in advancing equity and strive to utilize culturally responsive and equitable evaluation practices in all of our work.

The Student Research Assistants will work under the direction of the UMDI research professionals. They will support the work of UMDI and ARPE through quantitative and qualitative research and analysis, creating data visualizations, performing literature reviews, assisting with surveys, and other research tasks.

Essential Functions:
• Assist with data collection (surveys, key informant interviews, focus groups), and literature reviews;
• Perform data entry, data cleaning, and quality assurance tasks;
• Assist with basic quantitative and qualitative analysis;
• Prepare charts and tables;
• Assist with writing memoranda and sections of reports.
Other Functions:
• This position may entail writing duties and some independent project tasks.
• Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):
• Current status as a UMass Amherst undergraduate student;
• Major in Education, Sociology, Public Health, Public Policy, Psychology, or related disciplines;
• Demonstrated proficiency in professional office software, such as Word, Excel, PowerPoint;
• Demonstrated ability to develop charts and tables;
• Interest in gaining experience working with data.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):
• Completion of a statistics course and/or research methods course, with an introduction to
statistical software such as Stata, SPSS, or SAS.
• Familiarity with other specialized tools such as Qualtrics, NVivo, or Tableau.
Working Conditions:
• Multiple hours in a stationary position while using office equipment and computers.
• This role requires a strong attention to detail, high levels of accuracy and organization, and a
commitment to meeting deadlines.
• Environment and work demands are fast-paced and dynamic, resulting in multiple interruptions
and requests for assistance.
• Ability to transport items weighing less than 15 pounds from one location to another.
• The physical/mental demands and work environment factors described above are representative
of those that must be met by an employee to successfully perform the essential functions of this
job.

Additional Details:
• This position is funded by grants and/or contracts and is contingent upon funding.
• Applicants must be work authorized for employment in the U.S.
• Pay rate of $16.00/hour.

Interested applicants should apply by sending a cover letter, resume, and list of three (3)
references to ARPErecruitment@donahue.umass.edu by 5:00pm on Friday, October 29,
2021.


Intern - Business Development (Hadley, MA)

Primary Work Location: 100 Venture Way, 3rd Floor, Suite 9, Hadley, MA 01035

Normal Work Schedule: Position is hourly for the academic year, ranging from 5 - 10 hours per week (during standard work hours) based on BD needs and student availability.

Job Summary:

The University of Massachusetts Donahue Institute’s (UMDI) Central Administrative Services Unit provides a wide variety of support services to the nine business units including accounting, human resources, IT, marketing, business development, and more. The Business Development Intern will directly support the Business Development Specialist with various business development projects.

Essential Functions:

  • The list of Business Development Intern functions include, but are not limited to:
  • Research various Foundation and other procurement directories for specific projects as assigned
  • Maintain Excel and SmartSheet databases
  • Provide data analysis of specific procurement information
  • Print and file procurement documents
  • Assist with various special projects as assigned

Other Functions:

  • Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

  • Demonstrated attention to detail and strong organizational skills.
  • Ability to: effectively communicate in both verbal and written communications; maintain confidentiality and exhibit professionalism at all times; multi-task and work as a member of a team in a fast-paced work environment ; work efficiently in relation to work quality and requested timelines; and work on site at 100 Venture Way in Hadley, MA and/or work remotely, including reliable access to high speed internet and a computer.
  • Microsoft Office Suite proficiency.
  • Applicants must be a UMass Amherst undergraduate student. 
  • Ability to present documentation establishing authorization to work in the United States.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, and Experience):

  • Academic major in business, economics, public policy or a similar field.
  • Demonstrated ability to develop charts and tables.
  • Familiarity with various database software.
  • Eligible for work study preferred but not required.

Working Conditions:

  • Environment is a busy, collegial office area resulting in multiple interruptions and requests for assistance.
  • Some moving and transporting of supplies up to 20 pounds.
  • The physical/mental demands and work environment factors described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Details:

  • This position is funded by grants and/or contracts, and is contingent upon funding.
  • No relocation assistance provided.
  • This is an hourly non-benefited position.
  • This position is intended to be for the 2021/22 academic year but may be extended, contingent upon funding.
  • Pay rate range of $14.00-$16.00/hour.

To be considered for the position, please submit a cover letter, resume, a list of three (3) references, fall course schedule (if available), and amount of Federal Work-Study award (if applicable) to businessdevelopment@donahue.umass.edu by 5:00pm on 10/29/2021


See all current job opportunities with the University of Massachusetts Amherst.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

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UMass Donahue Institute

University of Massachusetts Amherst

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

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