The University of Massachusetts Amherst

UMass Donahue Institute

2018 Publication Archive

The Face of the Human Services Sector - December 2018 - Providers Council

Our Caring Workforce

From the Providers' Council website:

According to the data, the human services industry is primarily made up of women, more ethnically and racially diverse, more likely to employ persons with disabilities and has more workers living at 150 percent of the federal poverty level than all other Massachusetts industries. The report findings were presented by UMass Donahue Institute Senior Research Manager and report author Christina Citino, who said there are now nearly 180,000 jobs in the sector, and projections suggest almost 150,000 workers. It is the sixth collaboration between the Council and the UMass Donahue Institute.

Read the report below. 


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