The University of Massachusetts Amherst

UMass Donahue Institute

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Knowledge Transfer and why it's important

Is your organization facing a current or impending loss of skills and expertise as “baby boomers” retire or begin to reduce their work schedules? Does your leadership pipeline need some support as experienced, veteran leaders begin to move on to pursue other avenues?

What is this? The process of knowledge transfer seeks to organize, create, capture or distribute knowledge and ensure its availability for future users, instead of all that value and expertise walking out the door.

Working with us and an expert partner in the field of Knowledge Transfer you will be able to:

  • Retain and cross-train more than 90% of your company’s unique knowledge so you don’t lose the recipe to your “secret sauce”.
  • Cut onboarding time of new hires or employees in changed job roles by 50%.
  • Learn the simplest and quickest methodology to measurably reduce your workforce risks.

We have seen great success with a state agency that faced an impending loss of its key leaders, who were all retiring at about the same time. Our solution was to implement a process to ensure that most of that unique knowledge and skillsets were retained.

Want to know how we did it? Contact us: or (774) 455-7367.

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Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

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UMass Donahue Institute

University of Massachusetts Amherst

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

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