COVID-19 Update: The UMass Donahue Institute is currently operating normally and institute staff are working virtually from home at this time. If you wish to call the institute, phone (413) 545-0001. Please see this message to learn more about what we are doing in response to the pandemic.

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New Manager Trainings!

This training series is designed for managers with little to no experience in managing direct reports. These learning modules are focused on core skills that any manager should master to be effective in engaging, developing and retaining talent, and driving the performance of their team members. Each session is designed to engage the participant and to stimulate dialogue so that new managers can also learn from their peers.

This learning series is paired with reflection questions and learning assignments designed to further support skill development and behavior change.

A suggested delivery sequence is shown below in Learning Series 1 & 2. Alternatively, each session can be offered independently. These modules can be delivered in ½ day to full day sessions depending on the level and number of activities.

Learning Series 1: Core Skills for New Managers

  • Your Role as a Manager
  • Communicating as a Manager
  • Helping Your People GROW through Coaching
  • Providing Effective Feedback
  • Conducting a Performance Review
  • Motivating Others

Learning Series 2: Supplemental Skills for New Managers

  • Handling Difficult Conversations
  • Effective Problem Solving
  • Leading Team Development
  • Managing a Remote Workforce
  • Effective Interviewing Skills
  • Managing Meetings
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Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

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UMass Donahue Institute

University of Massachusetts

Office of the President

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

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