Help Wanted 2: Recruiting and Retaining the Next Generation of Human Services Workers in Massachusetts
April 2007
The UMass Donahue Institute recently released the study, “Help Wanted 2: Recruiting and Retaining the Next Generation of Human Services Workers in Massachusetts,” commissioned by the Massachusetts Council of Human Service Providers, Inc. The report identifies either major themes in addressing the industry’s workforce crisis: comprehensive approaches; establishing identity & image; fair compensation & valued work; achievable goals and support; expanded workplace benefits; strong hiring practices; expanding the pool of workers; and collecting industry-specific data for evaluation
