The University of Massachusetts Amherst

UMass Donahue Institute

Organizational Development & Learning Solutions

We are proud to work with these partners on the design and development of our eLearning solutions.

Our Partners & Vendors

Closed Captioning:

Document Remediation: CommonLook

Graphic Design: Tara Hall

Professional Narration: Real Cool Productions

Translation Services: The Translation Center of the University of Massachusetts Amherst

Videography: Scott Hancock

Closed Captioning:

For many people, closed captioning is an important element for increasing the accessibility of videos and eLearning modules. It is also a 508 Compliance requirement for deaf or hard of hearing people to access your online video/audio content. Yet, many more people benefit from closed captioning such as people who are ESL (English as a Second Language). Closed captioning also helps all learners with retention.'s closed captioning service enables you to get more value from your existing video content by appealing to a wider audience.

Follow this easy three-step online process:

  1. Upload files, paste URLs, or pull from YouTube or Vimeo. It’s secure and confidential.
  2. Professionals Go to Work: Our 50,000+ professionals caption your videos 24/7 with 99% accuracy, 100% guaranteed.
  3. Receive and Publish Captions: We email you the file and you view and edit with our tools. Then, publish anywhere.

Document Remediation: CommonLook

CommonLook, a leader in PDF accessibility, provides software and professional services to help organizations achieve compliance with document accessibility standards, including WCAG, PDF/UA and Section 508.

How does CommonLook stand out?

  • Specialized in document accessibility with expertise for complex projects
  • Full range of document accessibility software in addition to remediation services
  • Proven processes and technology, refined through hundreds of customer engagements
  • High-volume remediation capacity to rapidly transform digital assets and reach compliance
  • Only CommonLook software and Adobe Acrobat are listed by W3C for PDF remediation

Graphic Design: Tara Hall

Tara Hall is an independent graphic and web design consultant. We have had the pleasure of working with her on many client projects over the past several years. She replies promptly to all of our inquiries for price quotes, seamlessly blends into a larger project team and has always delivered high-quality outputs on time and within budget.

Tara works with clients in higher education, government and for- and not-for-profit organizations on projects ranging from printed publications to website design. In her corporate career before freelancing, she worked as a web marketing strategist. Her years of marketing and design experience ensure that your project engages your audience while genuinely representing your organization.

Through a network of related professionals, Tara can offer additional services to complete your projects faster, including writing, editing, photography and web development. If you have a project that can benefit from creative, professional design, please feel free to contact her at

Professional Narration: RCP Learning

RCP Learning develops and produces high-quality interactive content for eLearning, training and marketing, helping businesses improve their performance and increase their brand awareness. They have completed thousands of projects for hundreds of clients from mid-size to Fortune 500. These projects include animations (both 2D and 3D), video and mixed media productions, voice-over and script production, complete eLearning projects and modules, interactive videos, and mobile training/web applications. Their production workflow is based on the latest agile, component-based design and SAM cycles allowing them to provide a high level of dependability and budget control on every project.

Translation Services: The Translation Center of the University of Massachusetts Amherst

Since 1979, the translation center has been providing translation, interpretation, workshops, language consulting and much more to a variety of clients including individuals, small businesses, large companies, non-profit organizations, educational institutions, museums, law firms, hospitals and many others near and far. Thanks to our resources and networks we work with over 80 languages. Our prices are competitive for our high-quality work and personalized attention. We are a non-profit organization and proceeds are used to support faculty and students as well as activities related to translation, language and cross-cultural understanding. 

Regina Galasso, PhD
Director, Translation Center
129 Herter Hall
University of Massachusetts
Amherst, MA 01003-9312
(413) 545-2203

Videography: Scott Hancock

Scott Hancock is an award-winning storyteller with extensive experience and talent in content creation, impact producing, and story editing with over 20 years of experience. As a creative video producer, Scott and his team thrive on helping brands uncover and craft their unique stories through a collaborative process. It starts with listening, which helps to truly understand your objectives. The team then develops visual content strategies, balancing what you want with what you need to engage your target market.

Scott and his team have worked with a wide variety of industries including tech, public relations, health care, non-profits, government and more. 

Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

Learn More
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UMass Donahue Institute

University of Massachusetts Amherst

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

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