The University of Massachusetts Amherst

UMass Donahue Institute

Organizational Development & Learning Solutions


ODLS Quick Guides Series

We created this series of guides to address common topics for existing clients, future clients, and curious minds in general. In each volume, we briefly address some of the key concepts and concerns associated with the topic, offer guidance and best practices, and provide additional resources. We hope the series inspires confidence and creativity in your present and future projects.

Learning Objectives: a guide to writing measurable learning objectives

Digital Accessibility: a guide to standards and best practices to ensure that online learning resources are accessible

ELearning Interactions: a gallery of eLearning interaction examples

Accessibility in Microsoft Word: a guide to ensure accessibility with your Word document

More quick guides to follow!

Tips and Best Practices for Improving:

Blended Learning 

Cross-Cultural Communication Skills

Cybersecurity Improvement in Your Organization 

Developing e-Learning Materials 

Developing an impactful Management Development Curriculum 

Establishing a Virtual Learning Environment 

Improving Your Communication

Leading a Virtual Team

Peer Mentoring

Promoting Equality in the Workplace

Renewing Your Senior Team  

Running Effective Webinars 

ODLS Newsletter Archive

Read past issues of Successful Solutions, the newsletter of Organizational Development & Learning Solutions at the UMass Donahue Institute.

To receive future issues, subscribe here.


Spring: Engaging remote workers with technology, huddles and our top ten tips!


Fall: Helping our clients with planning and running with hybrid meetings and trainings.

Summer: Skill-building for new managers, Leadership Excellence Certificate Program

Special Update: Online Leadership Excellence training launch


Fall: ODLS website upgrade highlights

Summer: Bringing professional development into the virtual world

Special Update: Running successful webinars

Special Update: Transferring Classroom-based Training to a Virtual Learning Environment

Spring: COVID and going virtual, management training curriculum development, Lynn Griesemer, STAR 360 assessments, 10 tips for impactful management development curriculum 


Fall: Cybersecurity theme includes spotlighted vendor, staff and10 tips for cyber-safety

Summer: Blended Learning, Experience Autism, Mass. Trial Court, Scott Hancock, Dana Remian

Spring: Cross-cultural communications, Trip to Pakistan, UMass Civic Initiative, Ken LeBlond, Kiss, Bow, or Shake Hands


Fall: Communication styles, organizational communications, assessments, 10 Best Practices for Improving Your Communication

Summer: Peer mentoring, Massachusetts Department of Banks, Springfield Police Department, Jacob Ward, 10 Best Practices for Peer Mentoring

Spring: Knowledge transfer, Client Spotlight: Department of Fire Services, Contractor Spotlight: Nina Coil, Recommended Vendor: Hogan Assessments

Winter: Workplace diversity, Workforce Planning, Client Spotlight: Massachusetts Trial Court, Recommended Vendor: Morgan, Brown & Joy, LLP, Contractor Spotlight: Vanessa McClinchy.


Fall: Team-building, workforce planning, 10 tips for leading a virtual team, recommended vendor: Tara Hall, client spotlight: Department of Elementary and Secondary Education, contractor spotlight: CRG Consulting

SummerTraining needs survey, webinar series for new managers, Integrity Solutions partnership, client spotlight: Massachusetts Department of Developmental Services, tip on developing e-Learning materials, Kathryn Swaim spotlight

SpringDana Henry on board as ODLS director, new at ODLS, client spotlight: Dept. of Mental Health, Jessica Horton spotlight


FallE-learning solutions, The Coaching Center, organizational assessments, Dana Bienkowski spotlight

SpringAnnouncing The Coaching Center, the value of assessments, knowledge transfer, ATD regional conference

Winter: Training grants available from Massachusetts, virtual training options, event management, baby boomer retirements and the "knowledge gap"

Contracting with Us

The UMass Donahue Institute is pre-approved to offer a variety of options for streamlined, simplified contracting both within Massachusetts and at the federal level.

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UMass Donahue Institute

University of Massachusetts Amherst

100 Venture Way, Suite 9

Hadley, Massachusetts 01035

(413) 545-0001

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